Service Contracts
SERVICE CONTRACTS
We offer a customized choice of Equipment Maintenance Contracts to suit the equipment model, application & usage rendering high reliability. We enable customers to focus on their core business activity. These maintenance contracts are classified as below :
- Annual Service Contracts
- Site Support Contracts
- Full Maintenance Contracts
- Operation & Maintenance Contracts
FMC Support Solutions
Full Maintenance Contract by Tata Hitachi is a fully customized service offering for customers having large fleet of machines. Designed to meet specific requirement of individual customers. It maximizes the production by ensuring maximum machine utilization.
Objectives :
- Maximize equipment availability
- Minimize operating cost through planned maintenance
- Enhance reliability and maintainability through monitoring of MTTR and MTBF
- Technical skill development of customer personnel
- Extend equipment life to maximize returns on investment
Benefits :
- Higher productivity through increased utilization
- Life cycle maintenance cost known at the start of the contract
- Allows customer to concentrate on their core activity
- Higher equipment availability resulting in leaner fleet size
- Improved cost efficiency through higher utilization and extended equipment life
- Better resale value of equipment
| ASC | AMC | FMC | |
|---|---|---|---|
| Project Manager/ Engineer |  | | |
| Machines and Helpers Team | | | |
| General Parts | | ||
| Consumables | | ||
| Lubricants | | ||
| Site Support Infrastructure | | | |
| Vehicle for team movement | | | |
| Equipment Availability Guarantee | | ||
| Value Adds | | | |
- ASC : Annual Service Contract
- AMC : Annual Maintenance Contract
- FMC : Full Maintenance Contract
Machine Population under Full Maintenance Contract (FMC)
Widespread distribution of contracts
