Service Contracts

Tata Hitachi Service Contracts


We offer a customized choice of Equipment Maintenance Contracts to suit the equipment model, application & usage rendering high reliability. We enable customers to focus on their core business activity. These maintenance contracts are classified as below :
  • Annual Service Contracts
  • Site Support Contracts
  • Full Maintenance Contracts
  • Operation & Maintenance Contracts

FMC Support Solutions

Full Maintenance Contract by Tata Hitachi is a fully customized service offering for customers having large fleet of machines. Designed to meet specific requirement of individual customers. It maximizes the production by ensuring maximum machine utilization.  
Objectives :
  • Maximize equipment availability
  • Minimize operating cost through planned maintenance
  • Enhance reliability and maintainability through monitoring of MTTR and MTBF
  • Technical skill development of customer personnel
  • Extend equipment life to maximize returns on investment
Benefits :
  • Higher productivity through increased utilization
  • Life cycle maintenance cost known at the start of the contract
  • Allows customer to concentrate on their core activity
  • Higher equipment availability resulting in leaner fleet size
  • Improved cost efficiency through higher utilization and extended equipment life
  • Better resale value of equipment
Project Manager/ Engineer
Machines and Helpers Team  
General Parts    
Site Support Infrastructure  
Vehicle for team movement  
Equipment Availability Guarantee    
Value Adds
  • ASC : Annual Service Contract
  • AMC : Annual Maintenance Contract
  • FMC : Full Maintenance Contract

Machine Population under Full Maintenance Contract (FMC)

Widespread distribution of contracts

Full Maintenance Contract
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